Level 3 Award in Coaching and Mentoring (RQF)

This course is perfect for:

​

• Aspiring or current coaches and mentors

• Team leaders, supervisors and managers

• Professionals responsible for supporting staff performance

• Individuals working in education, care, training, business or community roles

• Anyone wanting to move into formal coaching or mentoring roles

• Learners aged 18+ who want to build on foundational mentoring skills

 

Although there are no formal entry requirements, learners should ideally have Level 2 literacy and numeracy.

​​

What you’ll learn

 

This Level 3 qualification will give you deeper insight into:

​

• The principles, purpose and value of coaching and mentoring

• Roles and responsibilities of coaches and mentors

• Essential communication and active listening skills

• Maintaining sensitivity, confidentiality and professionalism

• Providing constructive feedback

• Supporting individuals and groups to develop skills and confidence

• Understanding the impact of coaching and mentoring on individuals, teams and organisations

​

Course Structure

To achieve this qualification, you must complete one mandatory unit:

​

Learning Outcomes

​

By the end of this course, you will be able to:

​

1. Understand the principles of coaching and mentoring

• Define coaching and mentoring

• Explain their purpose

• Describe the role and responsibilities of a coach and mentor
   

2. Understand the skills required of a coach

• Explore communication skills for coaching

• Understand sensitivity, confidentiality and trust

• Evaluate feedback methods

3. Understand the skills required of a mentor

• Apply effective communication skills

• Maintain confidentiality and appropriate boundaries

• Support mentees using structured methods
   

4. Understand the impact of coaching and mentoring on performance

• Analyse benefits for individuals

• Analyse benefits for teams

• Evaluate organisational benefits