L4 Diploma in Management and Leadership 

This programme is perfect for:

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• New or aspiring managers

• Team leaders stepping into wider responsibility

• Supervisors seeking a recognised leadership qualification

• Individuals progressing from Level 3 management programmes

• Professionals wanting to enhance leadership, HR and operational skills

• Employers developing internal leadership pipelines

 

Entry requirements:

There are no formal entry requirements, but Level 2 English & Maths is recommended.
Minimum recommended age is 18.

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What you’ll learn

 

To achieve the Level 4 Diploma, learners must complete four mandatory units (26 credits) plus optional units totalling at least 11 credits.
Total Qualification Time: 370 hours
Guided Learning Hours: 126 hours

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✨ Building Respectful & Productive Working Relationships

Understand how to create a positive, high-performing team culture.

You will explore:

• Effective workplace communication

• The impact of poor communication on performance

• Conflict management vs conflict resolution

• Equality, diversity and inclusion in practice

• Recognising and rewarding staff

• Techniques to promote wellbeing

• Creating a learning and innovation culture
  (Page 14–15)

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✨ Managing Personal & Professional Development

Develop your ability to plan, manage and evaluate your own progression.

Learn how to:

• Align career goals with development needs

• Use professional networks and membership bodies

• Build an effective personal development plan

• Apply learning styles and prioritise development

• Use feedback and reflective practice
  (Page 16–17)

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✨ Principles of Management & Leadership

A complete grounding in leadership concepts, theories and models.

You’ll cover:

• Levels of leadership

• Assigned vs emergent leadership

• Responsibility vs accountability

• Leadership styles and behaviours

• Delegation and empowerment

• Impact of structure, culture and climate

• Performance management tools

 

✨ Operational & Human Resource Planning and Management

Gain the skills to plan workforce, resources and operational systems effectively.

Topics include:

• Operational planning steps and tools

• Decision-making techniques

• Risk management

• Physical resource planning and sustainability

• Workforce planning models

• Talent identification and development

• Health and safety requirements

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Optional Units (examples)

Learners select optional units to tailor the qualification. These include:

 

✨ Business Performance Measurement & Improvement

KPIs, Balanced Scorecard, TQM and MIS systems.

 

✨ Corporate Social Responsibility & Sustainability (Level 5)

Stakeholder impact, ethical leadership and environmental responsibility.

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✨ Budget Management (Level 5)

Costing methods, budget controls, variance management.

 

✨ Understanding Organisational Structure, Culture & Values

Culture formation, stakeholder influence, high-performance culture.

 

✨ Staff Recruitment & Selection (Level 5)

Legislation, job design, selection processes.

 

✨ Strategic Planning & Development

SWOT, PESTLE, Porter’s Five Forces, growth strategies.

 

✨ Stakeholder Engagement & Management

Engagement frameworks, participation strategies, relationship management.

 

✨ Innovation & Change Management (Level 5)

Change theories, innovative cultures, internal/external drivers.

 

✨ Legal Context of Business

Governance, contracts, employment law.

 

✨Project Management

Scope, business cases, lifecycle management, evaluation.

 

✨ Quality Management

Quality frameworks, TQM, customer satisfaction and continuous improvement.